Junior Hardware Technician with TS/SCI Full Scope Polygraph

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

• Conducts sites surveys
• Assesses and documents current site configuration and user requirements.
• Analyzes existing requirements and prepares specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation and test reports.
• Trains site personnel in proper use of hardware.
• Builds specialized interconnecting cables.
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
• Support network upgrade projects or initiatives
• Support end-user connectivity needs

Clearance Required: TS/SCI with Fullscope Poly

Certifications: Compliance with DoD 8570 IAT Level 2 (Security+ CE preferred)

Education/Years of Experience: High School/GED with zero (0) years of experience.

• Excellent analytical and problem solving skills
• Outstanding communication skills to relate with team members and support workers
• Must to be able to lift 50 lbs.
• Must be able to drive company vehicle.
• Must be available to work some 8 hour shift between the hours of 6am-6pm, as determined by management.

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.