IMG – provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is hiring a full-time IT Field Support Specialist with TS/SCI FSP at its Columbia, MD location.
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 30 years.
The Hardware Technician provides Tier 1 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Conducts sites surveys; assesses and documents current site configuration and user requirements.
Analyzes existing requirements and prepares specifications for hardware acquisitions.
Prepares engineering plans and site installation Technical Design Packages.
Develops hardware installation schedules.
Prepares drawings documenting configuration changes at each site.
Prepares site installation and test reports.
Configures computers, communications devices and peripheral equipment.
Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Updates technical drawings using AutoCAD software as needed
Clearance Required: TS/SCI prior to consideration
Additional Requirements to be obtained: Full Scope polygraph is required upon starting
Education/Years of Experience: High school/GED and zero (0) years of experience.
IMG COMPANY BENEFITS
Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.