• IT Field Support Specialist with Polygraph

    Job Locations US-MD-Columbia
    Job ID
    2018-3045
    # of Openings
    10
    Category
    Information Technology Services
  • Overview

    IMG, founded in 1987, is hiring entry level IT Technical Field Support Specialist with TS/SCI Full Scope Polygraph to support our customer in Columbia, MD.

     

    Responsibilities

    • The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
    • Conducts sites surveys; assesses and documents current site configuration and user requirements.
    • Analyzes existing requirements and prepares specifications for hardware acquisitions.
    • Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules.
    • Prepares drawings documenting configuration changes at each site.
    • Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment.
    • Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
    • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
    •  Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
    •  Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
    •  Updates technical drawings using AutoCAD software as needed

    Qualifications

    Clearance Required: TS/SCI Full Scope Polygraph

     

    Years of Experience: 0-4 years of experience.

     

    Education: High School Diploma

     

    IMG COMPANY BENEFITS

     

    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement

     

    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

     

    RESPECT. INTEGRITY. TEAMWORK. DIVERSITY. LEARNING. COMMITMENT. OWNERSHIP.

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