• Hardware Support/Maintenance Technician with TS/SCI

    Job Locations US-GA-Fort Gordon
    Job ID
    2018-3043
    # of Openings
    1
    Category
    Information Technology Services
  • Overview

    Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

     

    Information Management Group, Inc. has provided continuous IT support to the U.S. Army Intelligence and Security Command (INSCOM) since 1997. IMG provides direct network and systems Operations & Maintenance (O&M) support to ensure connectivity for Army INSCOM, including system maintenance and repair support; system operations support; configuration management support; and Communications Security (COMSEC) and circuit management support.

     

    IMG is hiring a Hardware Support/Maintenance Technician with TS/SCI to support our customer at Fort Gordon, GA.

    Responsibilities

    • Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
    • Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
    • Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
    • Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
    • Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
    • Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
    • Provides technical assistance to responding field service personnel

    Qualifications

    • Skills and Tasks. Complex - develops new concepts and processes. Analyzes root causes and resolves issues. Supports more junior level technicians and specialists in their activities. Can perform all tasks of lower level technicians or specialists.
    • Leadership/Management. Works individually, actively participates on integrated teams, and may also lead a task, project or team.
    • Guidance. Requires guidance and direction from more senior level technicians, specialists, and managers only when dealing with new, uncertain situations. Provides guidance to lower level technicians and specialists.
    • Training and Certifications. DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.
    • Capabilities and additional Requirements. Apply Standard Characteristics of Labor Category Capability Levels.
    Certitfications Required: 
    IAT II 8570 Baseline Certification -Sec+CE or equivalent                 
    Computing Env: MTA 98-349, Windows Operating System Fundamentals 

     

    Education and Experience Required:  

    HS or GED and 10 years experience

    Associates and 8 years experience

    BS and 6 years experience

    MS and 4 years experience

     

    CORE VALUES

    PEOPLE. KNOWLEDGE. VISION.

    Respect – We value respecting self, respecting others and the world around us.

    Integrity – We value following through on our promises to our employees and our customers.

    Teamwork – We value the synergy achieved by working together.

    Diversity – We value the impact a different perspective brings to a solution.

    Learning – We value expanding, refining and increasing our understanding.

    Commitment – We value committing to the job at hand.

    Ownership – We value taking ownership over the outcomes of our actions.

     

    IMG COMPANY BENEFITS

     

    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement

     

    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed