• Hardware Technician Level 2 with TS/SCI FS Poly

    Job Locations US-MD-Columbia
    Job ID
    2018-2985
    # of Openings
    10
    Category
    Information Technology Services
  • Overview

    IMG, founded in 1987, is hiring Hardware Technician with TS/SCI Full Scope Polygraph to provide support to our customer in Columbia, MD. This is a long term contract with an anticipated period of performance of 10+ years. We are hiring skilled technicians in the fields of telephony, pc support, vtc support, network support. 

     

    If you are interested, please apply as we are immediately hiring multiple technicians.

    Responsibilities

     

    • Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
    • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
    • Troubleshooting and solving technical issues related to end user equipment hardware and software
    • Ensuring customer satisfaction is achieved.

    Required Skills

    • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
    • Demonstrated ability to read and understand technical manuals and schematics
    • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
    • Able to manage time and priorities effectively
    • Able to work efficiently with minimal supervision
    • Proficient in working with end-users remotely
    • Demonstrated expertise in Microsoft Windows 7 and 10
    • Familiar with Active Directory security and policies
    • Excellent analytical and problem solving skills

    Clearance Required: TS/SCI Full Scope Polygraph required prior to consideration.

     

    Education Required: High School/ GED with 7 years of experience; Associates Degree and 5 years of experience

    Qualifications

     

    IMG COMPANY BENEFITS

     

    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement

     

    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

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