• Telephony System Administrator with TS/SCI FS Poly

    Job Locations US-MD-Columbia
    Job ID
    2018-2944
    # of Openings
    1
    Category
    Information Technology Services
  • Overview

    Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

     

    IMG is seeking a Telephony System Administrator with TS/SCI Full Scope Polygraph for work at its Columbia, MD location.

    Responsibilities

     

    1. Provide overall system administration for an enterprise wide Cisco Unified Communications Manager and related systems.
    2. Plan regular maintenance tasks including updates and upgrades.
    3. Maintain current and accurate documentation of system configurations.
    4. Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
    5. Administer and monitor voice systems for performance and SLA attainment.
    6. Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.

    Qualifications

    Required Skills, Experience, and Education:    Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.  Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.  Five (5) years of additional SA experience may be substituted for a Bachelor’s degree. Please refer to the customer document for additional requirements. Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager. Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure. Working knowledge of H.323 and SIP. Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi.

     

    Required Clearance:  Candidate must have a TS/SCI polygraph clearance

     

    Preferred: DoD 8570 IAT Level 2 Certification

     

    CORE VALUES

    PEOPLE. KNOWLEDGE. VISION.

    Respect – We value respecting self, respecting others and the world around us.

    Integrity – We value following through on our promises to our employees and our customers.

    Teamwork – We value the synergy achieved by working together.

    Diversity – We value the impact a different perspective brings to a solution.

    Learning – We value expanding, refining and increasing our understanding.

    Commitment – We value committing to the job at hand.

    Ownership – We value taking ownership over the outcomes of our actions.

     

    IMG COMPANY BENEFITS

     

    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement

     

    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National OriginIMG Circle Logo_small

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