• Field Service Technician Level 3 with TS/SCI

    Job Locations US-MA-Devens
    Job ID
    # of Openings
    Information Technology Services
  • Overview

    Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.


    IMG – provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is seeking a full-time Field Service Technician Level 3 with TS/SCI at Fort Devens, MA.


    Job Duties

    • Provide Tier I and II support
    • Perform server and desktop installation, basic cabling
    • Perform systems administration of desktop and server systems connected to local and wide area networks
    • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
    • Maintain and load cryptographic device and keys
    • Perform troubleshooting, maintenance, and repair on many types of hardware and software
    • Travel CONUS and OCONUS up to 75% of the time. This is considered compensated time.

    Minimum Qualifications: 

    • Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
    • Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.


    Clearance Required: TS/SCI (Top Secret with Sensitive Compartmented Information) required prior to consideration.


    Certifications Required: Security+


    Education Required: Bachelor Degree + 6; Associates + 8; or 10 years of overall technical experience.





    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement


    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National OriginIMG Circle Logo_small


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