• Release Manager with TS/SCI Poly

    Job Locations US-MD-Columbia
    Job ID
    # of Openings
    Information Technology Services
  • Overview

    Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.


    IMG is currently in the process of building technical teams to help support one of our federal government customer’s in Maryland. These teams will be responsible for providing enterprise management services to include service delivery in the following areas: build and implementation, operation and maintenance, connectivity, logistics management, identification of asset components, asset management, customer support services and ops and engineering support services.


    The majority of these technical teams will be operating out of a contractor owned facility in Columbia, MD, but all team members will be responsible for helping support several other government sites across the Washington metropolitan area.


    IMG is seeking a Release Manager with TS/SCI Full Scope Polygraph for work at our Columbia, MD location.


    Responsibilities include:

    1. Supporting the effective implementation of new software and hardware releases into the operational environment using the controlling processes of configuration and change management.–
    2. Establishing, documenting, implementing, managing, and monitoring the release management process in line with overall objectives, and ensure program-wide compliance for both normal and emergency (break/fix) operations.
    3. Establishing a release calendar to: coordinate services, implement and monitor release plans, including producing detailed timetables of events and documenting action plans by individual sites.
    4. Measuring and monitoring progress to ensure application releases are delivered on time and meet expectations.
    5. Planning future release windows and cycles across a portfolio.
    6. Maintaining a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
    7. Identifying all applicable stakeholders per release, notifies, communicates, and manages expectations during the planning and rollout of new releases.
    8. Coordinating release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
    9. Defining exact content and rollout plan for a release, aligned with change management processes.
    10. Negotiating, planning and managing all release activities.
    11. Ensuring hardware and software being changed is traceable, secure, and that only correct, authorized and tested versions are installed.
    12. Assisting in identifying and managing interdependencies and timing concerns, to ensure milestone adherence, and ensure that release integrity can be measured.
    13. Managing risks and communicate/escalate issues related to the release plan, scope, schedule, and implementation quality.
    14. Communicating all key project plans, commitments, and changes including requirements, quality assurance plans, schedule, and scope changes in accordance with program protocol.
    15. Conducting release readiness reviews, milestone reviews, and business go/no-go reviews.
    16. Preparing weekly release reporting.


    Required Skills, Experience, and Education

    Eight (8) years of experience in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in a technical or business discipline from an accredited college or university is required. A Master’s degree may be substituted for two (2) years of experience, reducing the total years of experience to six (6). Four (4) years of additional experience may be substituted for a Bachelor’s degree. Detailed understanding of ITIL change, configuration, and release management processes. ITIL / ITSM / CMMI experience.
    Experience in IT project management. Experience planning, coordinating, testing, and scheduling major releases of software is preferred.  Experience using an enterprise ticketing system to coordinate and schedule activities. 


    Required Clearance:  Candidate must have a TS/SCI polygraph clearance





    Respect – We value respecting self, respecting others and the world around us.

    Integrity – We value following through on our promises to our employees and our customers.

    Teamwork – We value the synergy achieved by working together.

    Diversity – We value the impact a different perspective brings to a solution.

    Learning – We value expanding, refining and increasing our understanding.

    Commitment – We value committing to the job at hand.

    Ownership – We value taking ownership over the outcomes of our actions.





    Health, dental, vision, and life insurance

    401(k) with company match

    20 days of personal leave plus paid holidays

    Certification Reimbursement


    Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed