PCS Field Specialist Level 2 with TS/SCI Polygraph

Job Locations US-MD-Columbia
Job ID
# of Openings
Information Technology Services


IMG is currently in the process of building technical teams to help support one of our federal government customer’s in Maryland. These teams will be responsible for providing enterprise management services to include service delivery in the following areas: build and implementation, operation and maintenance, connectivity, logistics management, identification of asset components, asset management, customer support services and ops and engineering support services.


IMG - founded in 1987 - is currently seeking a PCS FIELD SPECIALIST 2 at its Columbia, MD location.


Responsibilities Include:

  1. Installing, operating, Maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
  2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. 
  3. Troubleshooting and solving technical issues related to end user equipment hardware and software
  4. Ensuring customer satisfaction is achieved.


Required Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.

  1. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
  2. Well-versed in installing windows, software, applications, antivirus and patches
  3. Demonstrated ability to read and understand technical manuals and schematics
  4. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  5. Able to manage time and priorities effectively
  6. Able to work efficiently with minimal supervision
  7. Proficient in working with end-users remotely
  8. Demonstrated expertise in Microsoft Windows 7 and 10
  9. Familiar with Active Directory security and policies
  10. Excellent analytical and problem solving skills
  11. Outstanding communication skills to relate with team members and support workers

Required Clearance:  Candidate must have a TS/SCI polygraph clearance


Preferred: DoD 8570 IAT Level 1 Certification


Our teams live our core values across our organization. We respect self, others and the world around us. Our integrity drives to deliver results to our employees and our customers. We value the synergy of teamwork. We value the impact diversity has towards developing a solution. We are continually learning to improve our skills. We value commitment to completing the work. We take ownership over our results. 


You have talent, drive and capabilities. We have a team centric environment designed to provide efficient and effective solutions to our customers.




Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement


Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin


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