End User Hardware Engineer 1 with TS/SCI FS Poly

Job Locations US-MD-Columbia
Job ID
2018-2754
# of Openings
1
Category
Information Technology Services

Overview

Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

 

IMG is currently in the process of building technical teams to help support one of our federal government customer’s in Maryland. These teams will be responsible for providing enterprise management services to include service delivery in the following areas: build and implementation, operation and maintenance, connectivity, logistics management, identification of asset components, asset management, customer support services and ops and engineering support services.

 

IMG is hiring for an End User Hardware Engineer with TS/SCI Full Scope Polygraph at its Columbia, MD location.

Responsibilities

Analyze hardware specifications and system/subsystem requirements to conceive and document a practical design for hardware components to include servers, network devices, transmission media, storage devices, user interface devices, and special processors; Prepare functional requirements and specifications for hardware acquisitions; Ensure that problems with operational hardware have been properly identified and solutions will satisfy the user’s requirements; Assist with preparing installation guides, field test procedures, and troubleshooting guides.

Responsibilities Include:

  1. Providing hardware engineering expertise to analyze complex hardware systems, hardware design, architecture, network design, and other technical hardware issues.
  2. Providing hardware maintenance support, both preventative and remedial.
  3. Deploying, Installing, and implementing hardware. 
  4. Preparing specifications for hardware by analyzing documented and derived system requirements.
  5. Conducting site surveys.
  6. Preparing engineering plans and site Technical Design Packages.
  7. Configuring (and documents configuration of) computers, networking devices, and various peripheral equipment. Preparing site installations and test reports.
  8. Ensuring that problems have been properly identified and solutions will satisfy the user’s requirements.
  9. Providing specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors.

Qualifications

Experience required: Seven (7) years of experience as a HE analyzing complex hardware systems for IT solutions. Bachelor’s degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional hardware engineering experience may be substituted for a Bachelor’s degree.

Must have excellent communication, interpersonal, and leadership skills. They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and manage projects. Conflict resolution, analytical, and decision-making skills are crucial to the position as well.

 

Required Clearance:  Candidate must have a TS/SCI polygraph clearance

 

Desired: CompTIA A+, MTA

 

CORE VALUES

PEOPLE. KNOWLEDGE. VISION.

Respect – We value respecting self, respecting others and the world around us.

Integrity – We value following through on our promises to our employees and our customers.

Teamwork – We value the synergy achieved by working together.

Diversity – We value the impact a different perspective brings to a solution.

Learning – We value expanding, refining and increasing our understanding.

Commitment – We value committing to the job at hand.

Ownership – We value taking ownership over the outcomes of our actions.

 

IMG COMPANY BENEFITS

 

Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement

 

Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

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