Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.
IMG – provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is seeking a full-time Service Desk Coordinator (Queue Coordinator) with Polygraph at its Fairfax, VA location.
Clearance Required: TS/SCI Full Scope Polygraph
Experience Required: Two (2) to four (4) years experience in customer service, help desk, or network operations center environment. Experience with Linux or Windows administration desired. ITIL v3 Foundations certification desired.
Certifications Desired: ITIL v3 Foundations certification
IMG COMPANY BENEFITS
Health, dental, vision, and life insurance
401(k) with company match
20 days of personal leave plus paid holidays
Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin