Lead Senior Field Service Technician with Poly

US-MD-Annapolis Junction
Job ID
2017-2592
# of Openings
3
Category
Information Technology Services

Overview

Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

 

IMG – provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is seeking a full-time Lead Senior Field Service Technician with Polygraph at its Annapolis Junction, MD location.

 

The Lead Field Service Technician is responsible for providing direct supervision to the technicians supporting the Technology Refresh effort and for coordinating the execution of activities assigned to individual technicians. 

Responsibilities

  • Lead a team of 5 technicians responsible for removal and installation of IT assets.
  • Train team members,
  • Deliver repeatable and successful outcomes.
  • Clear and consistent documentation of project status.
  • Perform quality assurance checks,
  • Maintain data integrity, and supporting any technical tasks that may be required to help successfully complete the Technology Refresh project.
  • These teams will endure for the duration of the contract, estimated period of performance is 10 years. 
  • Must provide direct supervision to technicians supporting the effort and ensure deliverables are met.

Qualifications

Clearance Required: TS/SCI Full Scope Polygraph required prior to consideration.

 

Education Required: Bachelor’s Degree in a Computer, Business or Math related field and at minimum two (2) years experience performing related job duties.

An Associate’s Degree and an additional seven (7) years may be substituted for the Bachelor’s Degree.

Or nine (9) years of overall experience. 

 

Certifications Desired: CompTIA Security+ and Computing Environment certification.

 

IMG COMPANY BENEFITS

 

Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement

 

Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

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