End User Test Engineer 2 with TS/SCI FS Poly

US-MD-Columbia
Job ID
2017-2531
# of Openings
2
Category
Information Technology Services

Overview

Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

 

IMG is currently in the process of building technical teams to help support one of our federal government customer’s in Maryland. These teams will be responsible for providing enterprise management services to include service delivery in the following areas: build and implementation, operation and maintenance, connectivity, logistics management, identification of asset components, asset management, customer support services and ops and engineering support services.

 

IMG is hiring for an End User Test Engineer with TS/SCI Full Scope Polygraph at its Columbia, MD location.

Responsibilities

Responsibilities include:

  1. Serving as a SME in the technology discipline of end-user computing.
  2. Developing and documenting the integration and implementation for changes to end-user computing standards.
  3. Collaborating with application owners and other enterprise stakeholders to ensure current end-user computing capabilities are adequate to support application workloads.
  4. Leading the integration and management of releases associated with end-user laptops, desktops, and VDI implementations.
  5. Providing workplace efficiency through the effective management of desktop technologies – this includes workstation, printer, wireless and software functionality support.
  6. Supporting problem resolution which may involve the use of diagnostics, knowledge base, independent research, and/or providing hands-on assistance at the desktop level.
  7. Providing desk side and remote support to end users.
  8. Conducting technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
  9. Troubleshooting technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
  10. Assessing product needs in accordance with customer specifications.

 

Qualifications

Required Skills, Experience, and Education:  Shall have nine (9) years of experience that may include a combination of work history and education. A master’s degree is equivalent to 6 years of experience, a bachelor’s degree is equivalent to 4 years of experience and an associate’s degree is equivalent to 2 years of experience. The degree must be in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university. Work history must be as a TE on programs/contracts of similar scope, type and complexity. Experience working with distributed computer systems, software and associated communication networks. Experience working with networking principles and local area networks. Experience working with company software and hardware products

 

Required Clearance:  Candidate must have a TS/SCI polygraph clearance

  

IMG COMPANY BENEFITS

 

Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement

 

Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

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